Privacy Policy

This Privacy and Cookies Policy (the "Privacy Policy") refers to the website, www.respro.ie (the "Website"). The Website is operated by Respro Ltd. ("we" or "the Authority") situated at 78D Lagan Road, Dublin Industrial Estate, Glasnevin, Dublin 11. This Privacy Policy (together with our Terms of Use and any other documents referred to in such Terms of Use) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

Please read the following carefully. Entering into this Website indicates that the user (either "user" or "you") has reviewed this Privacy Policy and has agreed to be bound by it as well as our Terms of Use. If you do not agree to these terms you must leave the Website immediately.

What information do we collect?

We fully respect your right to privacy in relation to your interactions with the Website and endeavor to guarantee to be transparent in our dealings with you as to what information we will collect and how we will use your information. Also, we only collect and use individual user details where we have legitimate business reasons, and where we are legally entitled to do so. Information in relation to personal data collected by Irish entities is available on www.dataprotection.ie, the website of the Irish Data Protection Commissioner.

How do we collect information from you?

IP Addresses

We collect IP addresses from visitors to our Website (an IP address is a number that can uniquely identify a specific computer or other network device on the internet). This allows us to identify the location of users, to block disruptive use and to establish the number of visits from different countries. We analysethis data for trend and statistics reasons, such as which parts of our Website users are visiting and how long they spend there.

Cookies

We collate information on all our Website traffic that is represented in aggregate format through cookies. We use third parties such as Google Analytics to collect user information, including through the use of cookies (flash and non-flash) and web beacons. They help us to improve our Website and to deliver many of the functions that make your browser experience more user friendly.

Registration process

If users wish to utilise certain services located on specific sections of the Website, they are requested to sign up. Services that currently require some form of sign up include:

Participation in competitions and/or promotions

Email newsletters from the Website

Registering with the Website for nominated services

To register as a user of such services we need to collect information such as, at a minimum, an email address and a password. We may also ask some further questions so we can gain a clearer understanding of what you are interested in, in order to personalise the information we give you. You can update your personal information held and change your stated interests and whether or not you wish to receive correspondence from us. You may unsubscribe from the e-newsletter and other updates by emailing info@respro.ie. We may ask different questions for different services, including competitions. We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

Mobile devices

Applications developed in connection with the Website for mobile devices will operate and capture information as set out above. Applications developed by us but deployed on other platforms such as social media channels may provide feedback to us on activity and usage specific to a user.

Note: If you are aged 18 or under, please get your parent/guardian's permission before you provide any personal information to us. Users without this consent are not allowed to provide us with personal information.

How do we use the information we collect?

We collect different types of information about our users for the following reasons:

To personalise the way our content is presented to you and to ensure that content from our Website is presented in the most effective manner for you and for your computer e.g. if you specify that you are interested in horse-riding breaks, we will prioritise horse-riding breaks in the information we show you when you are logged on.

To help us to monitor and improve the services we offer, including this Website. As part of this, we may use and disclose information in aggregate (so that no individuals are identified).

To carry out any legal obligations arising from your interaction with the Website.

To allow you to participate in interactive features of our service, when you choose to do so.

We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these. By accepting this Privacy Policy, you to agree to be contacted by any such third parties.

Are there cases where we may use your information to contact you?

We may contact you:

For administration reasons related to the service to which you have signed up (e.g. to provide you with password reminders or to notify you that a particular service, activity or online content has been suspended for maintenance, or in response to a question that you ask us).

To provide you with information about our services, activities or online content. You should only receive e-newsletters or similar correspondence and updates from www.respro.ie if you have agreed to in response to any contact you have made with us, e.g. on the Respro.ie social media pages ok page, or via the Contact Us facility. It will be made clear to you where you have these choices, for example, by providing tick boxes for you to decide whether you wish to receive e-newsletters.

To invite you to participate in surveys about our services (participation is always voluntary).

Where we wish to use your personal information in any other way, we will ensure that we notify you first. You will also be given the opportunity to withhold or withdraw your consent for the use of your personal information for purposes other than those listed in this document.